I joined Global Capacity 30 days ago as Product Manager. Just before I started, Global Capacity’s One Marketplace Ethernet was awarded the ‘Best Service Innovation’ Awardby Capacity magazine at the 2014 Metro Connect Awards. Recently, I was able to spend some time with Ben Edmond, Global Capacity’s Chief Revenue Officer, to discuss his thoughts on the One Marketplace Ethernet Service and why he thought it was the market leader and an innovative service model.
Los Angeles is far more than movie stars, mansions and year-round spectacular weather. Best-known as the entertainment capital of the world, the city is also a focal point for several other sectors. Of course, with major players in the tech, aerospace engineering, education and manufacturing fields, network connectivity is in many ways the lifeblood of the City of Angels. Much of that connectivity can be traced to the high-rise building located at One Wilshire Boulevard.
Rapidly advancing bandwidth-intensive applications like enterprise automation, streaming media, cloud-based services, and mobile data, coupled with globalization and expanding corporate networks bring with them a new set of complex customer requirements for network connectivity. Service providers constantly seek new solutions to meet their customers’ demands for connectivity, only to be faced with a highly fragmented access market. In today’s sophisticated market, no one vendor maintains complete ubiquitous network reach. This gap between networks and customer locations leaves each and every service provider to depend upon another carrier’s network, at one point of another, to deliver winning network services that fulfill the requirements of their customers.
As an industry marked by exponential growth and driven by innovation, Ethernet services are set to skyrocket in the coming years. And, as it does, Global Capacity is right there alongside it. We’re proud to say that we were recently recognized by Capacity Global in the category of “Best Service Innovation” for our renowned One Marketplace platform and its ability to offer users automated pricing – something that is not too common when looking for network connectivity today.
In fact, there’s currently no other platform like it on the market – or at least, there isn’t a platform that uses real-time market rate comparison with network availability assessment, ordering and provisioning capabilities. This, combined with physical interconnectivity, is governed by one single MSA to simplify the procurement and management of network connectivity services.
Managed Service Providers (MSPs) seek to deliver a comprehensive suite of IT and communications services including Ethernet, cloud computing, managed and private cloud, voice, virtualization services, managed hosting, bandwidth, Internet, IT security, colocation, managed storage, backup and disaster recovery, and IT support. All MSPs have similar goals: lowering their cost of sales, increasing high-margin services, and efficiently delivering differentiated, high-quality services to a market. Competing for enterprise businesses requires companies to be innovative in their approach to the market.