Marketplace Network News

Experiences with SD-WAN: 5 Keys to Successful Customer Deployment

Posted by Mary Stanhope on Tue, Sep 12, 2017

The rise of Software-as-a-Service (SaaS) solutions and cloud-based applications as well as the consumption of large, rich-media files and Over-the-Top (OTT) communications within the enterprise have left many companies wanting for a simple and effective solution that delivers high-performance connectivity at a better price point.   Software-defined wide-area network (SD-WAN) is a new approach to architect enterprise WANs and improves branch office connectivity of all sizes, geographies and vertical markets.

Global Capacity’s sale of managed SD-WAN services to enterprise customers is accelerating with the market, and with this adoption there has been some great learning as to what is winning managed SD-WAN deals and keeping customers happy thru deployment.

  1. Bring Your Own Bandwidth is not a catch phrase. The ability to integrate existing services that meet customer requirements and satisfaction reduces potential sales objections, reduces delivery complexity and risk.
  2. Custom installations with experienced teams. Even with zero-touch installs, the need for configuration expertise to collaborate on translating custom business objectives into management and policy-based
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Topics: Enterprise, WAN Connectivity, SD-WAN, Wireless

Global Capacity to Speak on Solving the Enterprise Cloud Connectivity Challenge

Posted by Global Capacity Marketing on Tue, Aug 08, 2017

Global Capacity is excited to be a lead sponsor of Capacity North America 2017, taking place September 6-7, 2017 in Denver, Colorado. This year, Capacity North America will bring together the decision makers from the North American carrier community with the network strategists from the cloud service provider, broadcasting, data center and OTT markets for new business generation and critical industry discussion.

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Topics: Enterprise, Cloud Connectivity, Events

Value of High Personal Touch in the Digital Era of Technology

Posted by Mary Stanhope on Tue, May 02, 2017

Innovation requires dedication.  At Global Capacity, we not only innovate, but also disrupt how companies buy and manage network connectivity.  Our revolutionary One Marketplace platform, leverages a unique combination of aggregation, automation and information to streamline and simplify the process of designing, pricing, procuring and delivering data connectivity solutions.  This combination brings a much-needed transparency to the marketplace. Our technology simplifies and standardizes the ordering of connectivity services across carriers, delivers services with predictable results and consistent customer experience and promotes the efficiency and growth of global wide area networks.   

Technology is not the complete solution for the channel, also critical to Global Capacity’s success is the expertise of its team. Global Capacity’s high-level of engagement is a market-changing factor that eases the burden on its Channel Partners, allowing both groups to work together in the best interest of the customer.  Global Capacity provides full access to expert assistance throughout all the stages of the buyer’s journey.  Global Capacity’s dedicated Channel Concierge team works hand-in-hand with Master Agents, customers and agents, providing access to an array of industry experts, from network engineers, to service management, to sales operation support.  These key individuals deliver fast, friendly and knowledgeable service to each one of our valued agents.

“It’s quite ironic, really – the biggest problem within the communications industry
is that no one seems to communicate,” comments Channel Partner, Paul Wroten, President and CEO at NSi.
“The fact that Global Capacity remains so responsive and actively involved in the success of their solutions
is a major value-add for our customers.”

It Starts With the Channel Managers

Global Capacity understands that this is your business.  It is critical that our team understands the business focus and growth initiatives of your business. 

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Topics: Enterprise, Service Delivery, channel partners, customer experience

For NSi, Customer Experience Sealed the Deal With Global Capacity

Posted by Mary Stanhope on Mon, Apr 10, 2017

Investing time to add a new partner and introduce new solutions to clients is not taken lightly. Like many relationships, new partnerships get stuck at the transactional or one-off phase, and never make it to the strategic phase of adding value to the partner’s business.  We asked new Global Capacity channel partner,  Paul Wroten, President and CEO at NSi - Network Solutions International, to share the story behind his  decision to start a new relationship with Global Capacity.

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Topics: Enterprise, channel partners, NSi, customer experience

Insight Into the Evolution of Hybrid WAN and SD-WAN Services From MEF16

Posted by Mary Stanhope on Fri, Dec 09, 2016

At MEF16 in Baltimore, Mike Sapien, Ovum Principal Analyst of Large Enterprise Services, led a panel featuring Global Capacity Senior Vice President of Product, Chris Alberding, Deutsche Telekom VP of Aggregation, Transport and IP, Axel Clauberg, and Microsoft IT Network Architect, Gert Vanderstraeten. Panelists explored the growth drivers of emerging WAN services, discussed common challenges associated with their deployment and shared predictions regarding future standardization.

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Topics: Enterprise, WAN Connectivity, Hybrid Network, SD-WAN

Solving the Enterprise Connectivity Challenge

Posted by Mary Stanhope on Thu, Aug 18, 2016

Businesses are changing how they communicate, connect and collaborate.  Traffic growth to new destinations is growing exponentially and IT procurement leaders expect more than traditional WAN services can deliver.

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Topics: Enterprise, WAN Connectivity, Healthcare, Hybrid Network

Speaker Spotlight: Global Capacity Talks Cloud Connectivity

Posted by Mary Stanhope on Sun, Nov 15, 2015

The IT organization as we know it is changing, with more businesses fostering a Cloud-first strategy and moving their mission-critical IT assets off premise to third-party data centers and colocation facilities. Research from IDC indicates that more than 65% of enterprise IT organizations will commit to hybrid cloud technologies before 2016, vastly driving the rate and pace of change in IT organizations. This momentum will continue to mount in 2017, when 60% of the data center-based IT assets that companies rely on to conduct business and deliver services will be in colocation, hosting and cloud data centers according to IDC.

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Topics: Enterprise, Cloud Connectivity

Webinar Rerun: Achieving Efficient, Cost-effective Multi-site Connectivity

Posted by Global Capacity on Tue, Oct 13, 2015

Networks are a critical component of any medium or large enterprise data environment, connecting locations, people and systems. But how best to connect multiple locations spread across cities, states or even countries?

I got the chance to sit down with our very own VP of Marketing, Mary Stanhope, shortly after the Webinar Achieving Efficient, Cost-effective Multi-site Connectivity.  Stanhope shared some of her top takeaways from the event with me.  In this webinar, we talk about the challenges associated with connecting multiple business locations including knowing what services are available to connect a location and how the One Marketplace platform can address the connectivity challenges that businesses face, providing insight into service availability, features and pricing in seconds.

 

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Topics: Enterprise, Network Connectivity

Behind the Scenes of NovoLogic’s Success: Global Capacity’s Distinctive Approach to Customer Service

Posted by Amy Atwood on Thu, Aug 13, 2015

Earlier this month we told the unique story of NovoLogic, a self-described “culture agency” that was in need of reliable, high-performance network connectivity in order to improve client training and internal collaboration, among other objectives. With Global Capacity’s support, the organization was able to meet and exceed its goals as the first-ever corporation in Lawrenceville, GA to receive a fiber-optic network backbone - a historic accomplishment for the second oldest city in the state of Georgia.

“Working with Global Capacity really does feel like a true partnership,” said
Burke Allen, President and CEO of NovoLogic in a recent interview.
 
So, what initially drove this partnership between Global Capacity and NovoLogic?  The strategy that fundamentally enabled NovoLogic to strengthen its service and make history was quarterbacked by Global Capacity’s Senior Vice President of Global Sales, Brandon Pemberton. To gain even more insight into this thriving partnership, we sat down with Pemberton to hear his take on how Global Capacity helped NovoLogic score an ultimate connectivity win.
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Topics: Enterprise, Network Connectivity

The Best Small Business Solutions from CES 2015

Posted by Mary Stanhope on Wed, Jan 21, 2015

Even without a large IT team or extensive budget, small businesses can gain business efficiencies—e.g. proficient communications, collaboration and core business processes— by leveraging a strong connectivity solution to access innovative business technology and applications. Just consider the array of innovative technologies unveiled at the 2015 International Consumer Electronics Show (CES) a few weeks ago. Below are some of the hot products from CES 2015 that small businesses may want to check out:

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Topics: Enterprise