Marketplace Network News

Mary Stanhope

Recent Posts

Experiences with SD-WAN: 5 Keys to Successful Customer Deployment

Posted by Mary Stanhope on Tue, Sep 12, 2017

The rise of Software-as-a-Service (SaaS) solutions and cloud-based applications as well as the consumption of large, rich-media files and Over-the-Top (OTT) communications within the enterprise have left many companies wanting for a simple and effective solution that delivers high-performance connectivity at a better price point.   Software-defined wide-area network (SD-WAN) is a new approach to architect enterprise WANs and improves branch office connectivity of all sizes, geographies and vertical markets.

Global Capacity’s sale of managed SD-WAN services to enterprise customers is accelerating with the market, and with this adoption there has been some great learning as to what is winning managed SD-WAN deals and keeping customers happy thru deployment.

  1. Bring Your Own Bandwidth is not a catch phrase. The ability to integrate existing services that meet customer requirements and satisfaction reduces potential sales objections, reduces delivery complexity and risk.
  2. Custom installations with experienced teams. Even with zero-touch installs, the need for configuration expertise to collaborate on translating custom business objectives into management and policy-based
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Topics: Enterprise, WAN Connectivity, SD-WAN, Wireless

Architecting for Speed and Performance in a Digital Era

Posted by Mary Stanhope on Thu, Jun 15, 2017

Global Capacity’s One Marketplace platform enables Connectivity Made SimpleTM, connecting customer locations to high-value destinations across a highly interconnected network aggregation platform. In this digital era of cloud computing and applications, businesses need new ways to make their operations more flexible for the future and to help them gain a competitive advantage. We believe that the One Marketplace hybrid infrastructure is key to achieving this flexibility.

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Topics: One Marketplace, Network Connectivity, Carrier Ethernet

Grab your Passport: Taking the Risk Out of International Expansion for US Channel Partners

Posted by Mary Stanhope on Wed, Jun 14, 2017

Globalization is a key driver of today’s evolving business landscape, impacting nearly every industry and shaping the needs of enterprise engagement. Expanding your company’s portfolio of service to include international locations opens up an entirely new revenue stream brimming with untapped potential. A recent online Global Channel Survey by Channel Partner and 451 Research that was published in “Going Global: The Channel’s Expanding Horizons,” by Ellis Booker in Channel Partners Spring 2017 edition, gives great insight to the challenges and opportunities of selling outside the US.

Why Not?
When respondents were asked, ‘Why Not Currently Selling Outside of the US?’ 62% shared there was no demand from current customers. Comfort with existing sales, customers and known markets can often lead to a lack of

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Topics: International, channel partners

Value of High Personal Touch in the Digital Era of Technology

Posted by Mary Stanhope on Tue, May 02, 2017

Innovation requires dedication.  At Global Capacity, we not only innovate, but also disrupt how companies buy and manage network connectivity.  Our revolutionary One Marketplace platform, leverages a unique combination of aggregation, automation and information to streamline and simplify the process of designing, pricing, procuring and delivering data connectivity solutions.  This combination brings a much-needed transparency to the marketplace. Our technology simplifies and standardizes the ordering of connectivity services across carriers, delivers services with predictable results and consistent customer experience and promotes the efficiency and growth of global wide area networks.   

Technology is not the complete solution for the channel, also critical to Global Capacity’s success is the expertise of its team. Global Capacity’s high-level of engagement is a market-changing factor that eases the burden on its Channel Partners, allowing both groups to work together in the best interest of the customer.  Global Capacity provides full access to expert assistance throughout all the stages of the buyer’s journey.  Global Capacity’s dedicated Channel Concierge team works hand-in-hand with Master Agents, customers and agents, providing access to an array of industry experts, from network engineers, to service management, to sales operation support.  These key individuals deliver fast, friendly and knowledgeable service to each one of our valued agents.

“It’s quite ironic, really – the biggest problem within the communications industry
is that no one seems to communicate,” comments Channel Partner, Paul Wroten, President and CEO at NSi.
“The fact that Global Capacity remains so responsive and actively involved in the success of their solutions
is a major value-add for our customers.”

It Starts With the Channel Managers

Global Capacity understands that this is your business.  It is critical that our team understands the business focus and growth initiatives of your business. 

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Topics: Enterprise, Service Delivery, channel partners, customer experience

For NSi, Customer Experience Sealed the Deal With Global Capacity

Posted by Mary Stanhope on Mon, Apr 10, 2017

Investing time to add a new partner and introduce new solutions to clients is not taken lightly. Like many relationships, new partnerships get stuck at the transactional or one-off phase, and never make it to the strategic phase of adding value to the partner’s business.  We asked new Global Capacity channel partner,  Paul Wroten, President and CEO at NSi - Network Solutions International, to share the story behind his  decision to start a new relationship with Global Capacity.

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Topics: Enterprise, channel partners, NSi, customer experience

Insight Into the Evolution of Hybrid WAN and SD-WAN Services From MEF16

Posted by Mary Stanhope on Fri, Dec 09, 2016

At MEF16 in Baltimore, Mike Sapien, Ovum Principal Analyst of Large Enterprise Services, led a panel featuring Global Capacity Senior Vice President of Product, Chris Alberding, Deutsche Telekom VP of Aggregation, Transport and IP, Axel Clauberg, and Microsoft IT Network Architect, Gert Vanderstraeten. Panelists explored the growth drivers of emerging WAN services, discussed common challenges associated with their deployment and shared predictions regarding future standardization.

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Topics: Enterprise, WAN Connectivity, Hybrid Network, SD-WAN

Solving the Enterprise Connectivity Challenge

Posted by Mary Stanhope on Thu, Aug 18, 2016

Businesses are changing how they communicate, connect and collaborate.  Traffic growth to new destinations is growing exponentially and IT procurement leaders expect more than traditional WAN services can deliver.

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Topics: Enterprise, WAN Connectivity, Healthcare, Hybrid Network

Speaker Spotlight: Global Capacity’s Jack Lodge and Connectivity Peers Address Interconnection

Posted by Mary Stanhope on Wed, May 25, 2016

When four executives representing critical facets of the connectivity ecosphere convene at a roundtable focused on the challenges presented by today's always-on, digital world, we’re presented with a unique window into how their companies are leveraging interconnection to serve the needs of global enterprises.

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Topics: One Marketplace, Network Connectivity, Cloud Connectivity

International Buyers’ Guide to U.S. Connectivity Services

Posted by Mary Stanhope on Tue, May 03, 2016

Expanding services beyond your network footprint into the U.S. can be the right turn to profitability, but whether that experience will be profitable and accelerate your business or have you in the breakdown lane depends on how the expansion is planned. There is much more to consider than just plotting a route from point A to point B. Visibility into the local connectivity markets is critical to your success. Whether it is one location or a thousand, knowing you are choosing the right connectivity service at the right price for your customers’ Internet and business applications can be challenging.

Where do you start?

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Topics: Service Delivery, Network Connectivity, International

Speaker Spotlight: Global Capacity Talks Cloud Connectivity

Posted by Mary Stanhope on Sun, Nov 15, 2015

The IT organization as we know it is changing, with more businesses fostering a Cloud-first strategy and moving their mission-critical IT assets off premise to third-party data centers and colocation facilities. Research from IDC indicates that more than 65% of enterprise IT organizations will commit to hybrid cloud technologies before 2016, vastly driving the rate and pace of change in IT organizations. This momentum will continue to mount in 2017, when 60% of the data center-based IT assets that companies rely on to conduct business and deliver services will be in colocation, hosting and cloud data centers according to IDC.

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Topics: Enterprise, Cloud Connectivity